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These General Terms and Conditions apply to all contracts concluded here on, by email/message apps or by telephone.



The contract is only concluded upon receipt of the order confirmation.



All prices are in CHF. We are currently not subject to any VAT, so the prices are exclusive of VAT.



There are shipping costs per order. If the value of the goods exceeds CHF 150.00, shipping within Switzerland/Liechtenstein is free of charge.



We deliver to Switzerland / Liechtenstein and abroad. Deliveries outside of Europe are currently not possible. If you are interested, please do not hesitate to contact us.

The delivery takes place by post / courier or forwarding agency.



The frames can currently be sent from August 2021 at the earliest.



We prefer payments via PayPal or credit card.

(Unfortunately, TWINT is currently not possible, but we are working on it)


If you want to pay on account (in advance), transfer the purchase amount within 7 days to the following bank account:


IBAN: CH6580808007033050088


The JAMU frames weigh between 1 and 3 kg. Since JAMU is hung on the wall, we recommend that the frames on the wall are not filled and rotated by small children or only under adult supervision.

If operated carelessly, there is a risk of injury if the cover profile or the frame falls down.



Wood is a natural product and due to its properties it may differ from the one shown in the shop. Irregularities and unevenness in the natural product wood are accepted when ordering and cannot be complained about.

In addition, wood can react to intense solar radiation and temperature fluctuations. Changes of this kind have to be accepted when purchasing wood products.


Since we are not as automated for any returns as the well-known large online clothing stores, we ask you to contact us in advance if you want to return or exchange a JAMU.

Any shipping costs incurred for returns will not be covered by JAMU. The purchase amount, minus shipping costs, will be refunded.


Only undamaged products can be returned.

If you have any questions about returns, exchanges or defects, you can contact us at the following email address.




Nänikon, March 18, 2021, version 1.1

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